Terms & Conditions

These terms and conditions govern your use of our website and services provided by Helping Hands Hospitality Training.

Services

We provide customer service excellence training programs based on mystery shopping assessments, tailored to hospitality businesses including restaurants, hotels, cafes, and call centers.

Website Use

You may use our website for lawful purposes only. You agree not to use the website in any way that could damage, disable, or impair the website or interfere with other users' enjoyment of the website.

Intellectual Property

All content on this website, including training materials, methodologies, and assessment approaches, is the intellectual property of Helping Hands Hospitality Training and is protected by copyright laws.

Service Limitations

Our training services are provided on a best-effort basis. While we strive for excellence, we cannot guarantee specific results or outcomes from our training programs.

Client Responsibilities

Clients are responsible for providing accurate information about their business, cooperating with the assessment process, and implementing training recommendations to achieve desired results.

Limitation of Liability

To the maximum extent permitted by law, Helping Hands Hospitality Training shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.

Contact

For questions about these terms, please contact us.

Last updated: January 2025